Printing Chinese SIGs

To help support your Chinese patients, you can print Chinese SIGs on the Half, Thermal, and Daily Laser vial labels. This feature does not depend on the presence of a Chinese SIM card in your printer; the lack of such a card will not preclude you from printing Chinese SIGs. If you haven't used Chinese SIGs before, please contact PTS Customer Care to activate this free feature.

To help support your Chinese patients, you can print Chinese SIGs on the Half, Thermal, and Daily Laser vial labels. This feature does not depend on the presence of a Chinese SIM card in your printer; the lack of such a card will not preclude you from printing Chinese SIGs. To activate this free feature, please submit a ticket.

Chinese SIGs will print on the vial label only. They will not print on the hard copy, auxiliary labels, e-File copy, or non-label documents (e.g., reports, Forms). SIGs in Technical Validation and Clinical Review will continue to appear in English.

There are 3 parts to printing a Chinese SIG. Select the dropdowns below for more information.

Propel Rx already supports the following languages for SIGs: English, French, Italian, Portuguese, Spanish, Vietnamese, Finnish, German, Polish, and Estonian. The process to print SIGS in these languages is similar to the process for Chinese SIGs. For more information, see Printing Non-English SIGs.

Chinese SIGs have been loaded into Propel Rx under More > List Maint > Instructions. Only the SIGs found in this list can be used in prescriptions. To see which Chinese SIGs are available when processing a prescription, the Display SIG Dropdown List preference should be turned ON. This only needs to be done once.

You cannot add custom Chinese SIGs to List Maintenance. Only the preloaded Chinese Instructions can be used for printing on vial labels.

To turn on the Display SIG Dropdown List:

  1. Select More (...) > Pharmacy > User.

  2. Select the Display SIG Dropdown List checkbox.

  3. Select Save.

  4. Exit Propel Rx, launch it, and log back in on all computers for the changes to take effect.

In the Intake window and Rx Detail, a dropdown will become available for the SIG field.

If a patient prefers to have most or all of their medication instructions in Chinese, you can set the Label Language preference in the Patient Folder to Chinese. While this is not required, it does reduce the amount of manual effort to set up each of the patient's prescriptions. You can still override the Language preference for the prescription in Rx Detail if needed.

To set the Label Language preference for a Patient Folder:

  1. Open the Patient Folder.

  2. Select the Preferences tab.

  3. Under Language, dropdown the Label field and select Chinese.

  4. Select Save.

All future prescriptions (i.e., New, Refill, ReAuth) processed for this patient will default to Chinese as the Label Language.

For a Chinese SIG to print on a prescription vial label, both of the following conditions must be met:

  • A Chinese SIG must be entered in Rx Detail. These SIGs can be identified by a "(C)" at the end.

  • The prescription Label Language preference must be set to Chinese. If the patient's Label Language preference was set to Chinese, this will already be defaulted for the prescription.

To enter a Chinese SIG for a prescription:

  1. Select Intake from the Workbench or Patient Profile.

  2. If Intake was initiated from the Workbench, search for and select the correct patient.

  3. If the prescription already exists on the patient's Profile, select Profile to refill or reauthorize the prescription. Select OK once done.

  4. In the Intake window, all instructions contained within List Maintenance are listed in the SIG field. The Chinese SIGs will appear the same as the English SIGs except for a "(C)" indicator at the end. Dropdown the SIG field and select the appropriate Chinese SIG. To quickly locate the SIG, type it before using the dropdown.

    You can process the prescription from Intake without a SIG and choose the SIG in Rx Detail. In Intake and Rx Detail, a mix of English and Chinese SIGs will be listed in the dropdown.

    You can only choose one Instruction to print in Chinese. If multiple Instructions are selected, they will print in English.

  5. Enter the remaining prescription information.

  6. Select Process. The prescription opens in Rx Detail. The SIG in the Main and Extended tabs of Rx Detail will appear in English. On the printed label, the SIG will appear in Chinese.

  7. If the Label Language was not set to Chinese in the Patient Folder:

    1. Select the Extended tab.

    2. From the Language dropdown, select Chinese.

  8. Fill the prescription as per usual process.